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Corporate Plan > Mission, Vision & Values
Mission, Vision & Values
A new business plan to replace the document published in early
2005 is currently being developed. The first part of the
business planning process has been to work with our tenants, parent
authority and stakeholders to agree the following Vision, Mission
and Values.
Our Vision
To be a champion for the neighbourhoods in which our tenants live
ensuring that they are sustainable, strong, safe, clean and well
managed, receiving high quality local services and with a good
standard of local amenities and facilities.
Gareth Swarbick
Chief Executive of RBH
Our Mission
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Become recognised locally, regionally and nationally as a top
performing housing organisation – achieving a 3 star rating from
the Audit Commission, helping our parent local authority achieve a
high CPA rating, and being recognised as providing excellent, value
for money services across the board.
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Make the maximum possible contribution to meeting the housing
needs and demands of local people through building new homes and
remodelling estates.
Our Values
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In order to achieve our vision and mission we will be an
organisation that:
Aligns all our efforts and resources to working constructively
in partnership with our customers, parent authority, other partners
and stakeholders to deliver our overall vision and mission.
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Is open, inclusive and friendly – listening to, and taking
account of customers, staff and stakeholders, using active and
creative ways to involve them in developing what we do and the way
we work.
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Is an employer of choice, recognising that the key to excellent
performance is the people who work for us - ensuring that they are
committed, passionate, and well rewarded, and have all the means at
their disposal to deliver the best possible services to our
customers.