Five years and counting!

Five years ago we made 50 promises to you about what we would do in our first five years as an independent provider of social housing.

These promises were originally developed by a group of enthusiastic and involved members of our Tenant Panel. The tenant members on our continuous improvement groups have been working with us over the past five years to check on our progress in delivering on the promises and only once they are satisfied do they sign off each promise as completed.

In April, May and June we will share what we have done and continue to do to meet each of those promises. Each week, we'll bring you a new set of promises and tell you what we did to fulfil those commitments.

However - this is not just about RBH – it is also about what you achieved or were impressed with during that time! We want you to share your memories of the past five years with us – your Most Memorable Moments!

We'll create an online album to share our experiences and display them at our Annual Members Meeting in September. As an added bonus, everyone who shares a memory with us will be entered into a prize draw for £200 in shopping vouchers.

You can e-mail your Most Memorable Moment to or complete our online form!

Your Most Memorable Moments

Five Years And Counting Logo

Getting involved in our celebrations

In April, May and June we'll be sharing with you what we're done to keep the 50 promises we made when we took over ownership of the homes formerly owned by the Council. We’ll post information online and via social media and invite you to send in your ‘Most Memorable Moments’ (your MMMs) of the past five years.

Your most memorable moment might be something that was life changing - like moving into your home or starting work for RBH. It might be something that had a big impact: new kitchen or bathroom or meeting a new neighbour or colleague. It may be something that was difficult: the floods last Christmas spring to mind or an emergency repair. It might be equally be something very simple.

We want to know what stands out in your memory. We want to hear your stories. We will add your MMM comments and photos to each promise to create an online album to share everyone’s experiences. We will showcase the album at our “All Together” Annual Members Meeting on 12 September.

Send your most memorable moments to or using our special online form.

As an added bonus, everyone who submits a memory will be entered into a draw to win £200 in shopping vouchers!