Mutual Governance Excellence Framework

In April 2016, the Representative Body finished the review of the Governance Framework, a series of documents that set out how the Society is run.

These documents include a focus on how the Representative Body will make sure that as a mutual society:

  1. we uphold our values in representing our members’ interest and fulfilling our role in governing RBH
  2. our tenants and employees work together as members to get the best services within available resources
  3. we use a variety of ways to find out the views of our members, tenants and employees and inform them how these views are being used to make a difference
  4. we are honest, open and accountable to our members

Mutual Governance Excellence Framework documents