We're working on a new responsive repairs policy and we'd like to hear what our tenants think about the draft policy - and there are now only a few days left until the consultation closes.
Our repairs service is one of our most important functions as a landlord and we aim to make sure that we deliver a high standard service which meets the needs of our tenants. The policy will set out our objectives for the service, our responsibilities as a landlord and those issues which are the responsibility of our tenants.
We've created a short online survey and we're also running a series of workshops across the Borough to discuss the draft policy and answer any questions that our tenants might have.
The closing date for responses is Monday 25th January, and tenants are also very welcome to attend our final repairs policy workshop at our St Alban's House customer centre, which also takes place on Monday 25th January from 10am until 12 noon.