Make an online payment
It's easy to make a payment with our secure internet payments service. You can make a variety of payments using this secure site with most major credit or debit cards.
You will need your 12 digit tenancy reference number; this will be on your tenancy agreement, your rent swipe card, or any letter received from our Rent and Payment Team.
Log in or register for an online account
An online rent account lets you manage your rent and other charges in one convenient place. With an online rent account, you can:
- Pay your rent
- Check your rent balance
- View your rent statement
- Make other payments
To register you will need your 12 digit tenancy reference number, this will be on your tenancy agreement, your rent swipe card or any letter received from our Rent and Payment Team.
Ways To Pay
1….Pay by Direct Debit
Direct debit is simplest and most direct way to pay your rent and water to us - and you'll receive a small discount on your bill! It’s up to you how often you make payments…you can pay weekly, fortnightly, monthly or 4 weekly. To set up a direct debit, call us on freephone 0800 027 7769 now!
2….Pay by Standing Order
It’s easy to set up a Standing Order - all you need to do it contact us on 0800 027 7769 and request a Standing Order form which you complete and hand into your own bank.
If you don’t have a bank account, get in touch and we’ll help you set one up.
4….Use our automated telephone payment system
You use our automated telephone payment system directly by calling freephone 0808 1643200. You'll need to have your rent reference (rent account number) handy.
5….Send a text message
This is a secure and quick payment method. Visit allpayments to register.
6….Use your rent payment card
Just take your rent payment card and pay with cash at any Post Office or PayPoint outlet using your rent card.
7….Use our payment kiosk at St Alban's House customer centre
You can pay in person using our payment kiosk at our St Alban's House customer centre.