Customer Services Committee application form

Thank you for your interest in our Customer Services Committee vacancy.

Please complete the application form below, including uploading your CV.
You may find it easier to work on your answers in a text editor such as Word or Notepad, before copying them over to the form.
Click here to download the Committee Member role profile.
If you would like to discuss the role before applying, or if you would prefer a Word document version of the application form, please get in touch via customercommittee@rbh.org.uk or by calling 0800 027 7769 (ask for the Governance Team).
Applications must be received by 12 noon on Wednesday 11th December 2024.

Application Form

Customer Services Committee application form

Name

Address

Contact number

E-mail address

I confirm I meet the eligibility criteria for this position (see foot of page)

Yes

I confirm I have not been convicted of any offence involving deception or dishonesty (unless the conviction is legally regarded as spent)

Yes

I confirm that my appointment would not bring RBH into disrepute

Yes

Consent for storing submitted data

Yes, I give permission to store and process my data

Please upload a copy of your CV

1. What past experience and skills do you have that would support you in this role?

2. What motivated you to apply for this role?

3. What experience do you have with research and/or data?

4. Give an example of a time when you have provided feedback that has resulted in positive change.

5. Are you able to understand challenging information? What are steps you would take to better understand a new topic?

6. What do you think are the key challenges facing RBH and the communities we serve?

7. Please provide information on how you think your values align with those of RBH.

8. How do you think you could make a difference in this role?

9. Is there any other information or experience you would like to provide to support your application?

We aim to ensure that we accommodate candidates who require any reasonable adjustments to the recruitment and assessment process. The Chair of the Customer Services Committee will make the final decision on reasonable adjustments. If you have any requests for support or adjustment, please let us know using the box below.

Eligibility criteria

Candidates must be aged 18 or over
Candidates must be the named tenant in a tenancy agreement with RBH, a named leaseholder, or the spouse, partner or family member of a tenant living as part of the tenant's household.
Candidates must not have been convicted of any offence involving deception or dishonesty, unless the conviction is legally regarded as spent.
Candidates must not bring the society into disrepute.
Candidates must not be in significant or increasing rent arrears.
Candidates must not be subject to court action instigated by RBH in relation to breaches of tenancy.
Candidates must not have a history of anti-social behaviour or subject to an ongoing investigation regarding anti-social behaviour.
Candidates must not have been removed from the Representative Body.
In addition, RBH employees are not eligible to become Customer Services Committee members.