Big Conversation Prize Draw Terms and Conditions

  1. By entering the prize draw you are agreeing to these prize draw terms and conditions.
  2. The prize draw is being run by Rochdale Boroughwide Housing (RBH).

Eligibility to enter

  1. The prize draw is open to entrants over 18 years of age who are a tenant or leaseholder of an RBH property during the period of the consultation 04/04/22 – 15/05/22.
  2. In entering the prize draw, you confirm that you are eligible to do so and eligible to claim any prize you may win. Upon drawing the winners, RBH will confirm a participant’s eligibility and will use its absolute discretion in determining eligibility.
  3. In the case of joint tenancies/leases, whilst all parties are eligible to enter, winners will be restricted to one per household.
  4. The prize draw is free to enter.

How to enter

  1. Entry to the prize draw is following completion of the survey we are conducting as part of The Big Conversation.
  2. To enter the prize draw simply leave your name and contact number when prompted at the end of the survey.
  3. RBH will not accept responsibility if contact details provided are incomplete or inaccurate.

The prize

  1. There are 10 prizes of £100 in Love2Shop vouchers
  2. The 10 winners will be drawn at random.
  3. The prize is non-exchangeable, non-transferable and no cash alternatives will be offered. The prize will not and cannot be used to offset money owed to RBH.
  4. We reserve the right to substitute prizes with another prize of equal or higher value if circumstances beyond our control make it necessary to do so and without giving notice.
  5. The decision of RBH regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.

Winner announcement

  1. The winners will be notified after 15 May 2022 via the contact number provided on entry into the prize draw.
  2. RBH will attempt to contact the winner by phone up to three times.
  3. If the winner does not respond to the calls notifying them of their win within 14 days of the third call, they will lose their right to the prize, and RBH reserves the right to choose and notify a new winner.

Receipt of the prize

  1. Please allow 14 days for delivery of the prize or alternative collection or delivery arrangements may be made through mutual agreement.

Data protection and publicity

  1. You consent to any personal information you provide in entering the prize draw being used by RBH for the purposes of administering the prize draw, and for those purposes as defined within our privacy notice.
  2. All entrants may apply for details of the winning participant by contacting us at customer.engagement@rbh.org.uk
  3. The winner agrees to the release of their first name and area of residence (e.g Rochdale, Middleton, Heywood, Littleborough) to any other prize draw participants if requested via RBH.
  4. An announcement of the winners first name and area of residence will be made via RBH’s website.
  5. All personal information shall be used in accordance with RBH’s Privacy Notice.

Limitation of Liability

  1. RBH does not accept any liability for any damage, loss, injury or disappointment suffered by any entrants as a result of either participating in the prize draw or being selected for a prize.
  2. RBH does not provide any form of practical or IT support for this prize. On receipt, all responsibilities relating to the product are that of the prize winner.


  1. RBH reserves the right to cancel the prize draw or amend these terms and conditions at any time, without prior notice.
  2. The prize draw and these terms and conditions will be governed by English law and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales
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