Discuss our values and behaviours at our March Customer Voice Forums

Join us at our next Customer Voice Forum, where your feedback and views will help shape the future of RBH.

We're going to look at our values, and how we can put those into practice - we're calling this our organisational behaviours framework. This will include:

• How you would like us to work with you
• How we treat each other
• How we will deliver services to you in the future

During the forum, we will:

• Explore RBH values and what they mean to you
• Discuss what each value looks like in action, through the everyday behaviours of our colleagues towards our customers
• Identify the behaviours that you feel support a positive, inclusive, and customer-first culture
• Capture your feedback and ideas of what behaviours you would like to see from our colleagues to you in your homes and communities

To make joining as easy as possible, we’re offering four face-to-face sessions in locations across the Borough, as well as one online evening session via Microsoft Teams. Click here to register.

• Wednesday 25 March (10am until 11.30am) - Spotland Community Association, Spotland Road, Rochdale, OL12 6PJ
• Wednesday 25 March (1pm until 2.30pm) Sandon House Community Centre, Taylor Street, Heywood OL10 1EF
• Wednesday 25 March (5.30pm until 7pm) - online via Microsoft Teams
• Thursday 26 March (10am until 11.30am) - Lighthouse Project, Middleton Shopping Centre, M24 4EL
• Thursday 26 March (1pm until 2.30pm) - 9 Stevenson Square, Smallbridge, OL12 9SA

We look forward to seeing you.