Residents at Falinge Mews Independent Living Scheme held an afternoon tea on Tuesday 9th October to celebrate the completion of the £200k refurbishment.
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We want to know what matters most to you about the services RBH provide and how we can improve what we do. This year we have asked Viewpoint, a specialist research company, to conduct our customer satisfaction survey — you might have heard the survey referred to as “STAR” (survey of tenants and residents) in the past. Their expertise will provide us with clear recommendations for how we can continuously improve.