We believe in supporting and helping customers across all our communities.

By making sure we listen, act on feedback and then report back the outcomes it will ensure we deliver better services and improvements.

This will also help us to work together and be more inclusive.

We don't see accreditations and pledges as just tick box exercises - they are something we work hard to achieve and implement ensuring they will have a positive impact.


Pride 4

If you would like to know about how we are working to achieve our aims then you can read the Diversity, Inclusion and Diversity Strategy.

And if you have any questions or require further information please contact us on customer@rbh.org.uk or call us on Freephone 0800 027 7769.

Partnerships and Networks - help, advice and support across our communities

We are not just a landlord but an important part of the community and we want to make a positive difference.

Building partnerships across the Borough and Greater Manchester helps us share resources, learn from others and work together on issues that no one organisation can solve alone. 

Below are links to the support networks we belong to - they may be able to offer you advice and support.

Community Diversity Advocates: Your voice matters. Your experience counts. 

Hearing the diverse voices of our customers is important.

One of the ways in which we can do this is by recruiting Community Diversity Advocates.  

Want to make a difference and build skills whist taking part? 

We're looking for a team of Community Diversity Advocates to help us make RBH better for everyone. We want to hear from customers of all backgrounds, especially: 

  • Young people aged 18-30years 

  • Care Leavers 

  • Ex Armed forces personnel 

  • LGBTQ+ customers 

As a Community Diversity Advocate, you can share your experiences, review how we work and help us make sure our services are fair, and inclusive for all. 

You'll gain new skills and experience to add to your CV, helping you take your next steps in work or life.

If you want to be part of the change, please email rachael.ray@rbh.org.uk our Diversity, Inclusion and Belonging Lead.   

Our accreditations and pledges

  • Care Leavers Pledge

    As a member of Greater Manchester Housing Providers (GMHP) RBH actively delivers on the Care Leavers Pledge - GMHP to support young people transitioning into adulthood.

    RBH provides care-experienced individuals 16-25 with priority access to safe, stable homes, pre-tenancy training and financial set up support.

    Beyond housing the pledge ensures access to guaranteed interviews schemes, and dedicated internal champions to help care leavers build independent successful futures.

  • Stop Social Housing Stigma


    This is a customer led campaign that collaborates the value of social housing and its residents, working together to challenge the stereotypes and stigma that come from others who don't live in social housing. 


    RBH has pledged to support the movement, and we are lucky to have one of our own customers as a leader within this campaign.

    If you want to learn more about the campaign visit     Home - Stop Social Housing Stigma   

  • LGBTQ+ Housing Pledge

    The LGBTQ+ Housing Pledge is a scheme that all social housing providers (housing associations, local authorities and ALMOs) can sign up to, to demonstrate their commitment to LGBTQ+ resident equality and support. 

    It was developed by HouseProud and the University of Surrey in association with residents, staff members and sector leaders to address the issues raised by the findings of ‘    No Place Like Home?’, the largest study ever undertaken to understand LGBTQ+ experiences of social housing.  

    It's now delivered in partnership with Stonewall Housing LGBTQ+ Housing Pledge | houseproud-lgbt

    Linked closely to this movement is Rainbow Roofs     Rainbow Roofs members hub, support for LGBTQ+ customers living in social housing. 

  • Disability Confident

    Being disability confident is crucial for several reasons, including promoting a positive inclusive workplace.

    Through the disability confident scheme, we offer guaranteed interview to disabled applicants that meet the essential criteria. 

  • 20% Movement

    This is a GMHP wide pledge to ensure not just RBH but housing providers across Greater Manchester will work towards 20% of their  employees will live in social housing.

    RBH is building momentum and currently has 11% of our workforce living in social housing. 

  • BOOST

    This is an organisational change project with the aim of improving ethnic diversity within middle and senior management in Housing.

    Each year the project consists of a mentor who holds a senior position in housing supporting and guiding an ethnic minority mentee from another housing association who wishes to progress in their career.

    A change maker is responsible for making positive changes within their organisation based on the information provided through the project learning.

    For more information visit BOOST Organisational Change Programme - GMHP.

Our Diversity, Inclusion and Belonging work in action

  • Rochdale Pride



    This annual event wasn't going to take place due to a lack of support to get things off the ground. 

    RBH stepped in with support from our partners, Rochdale Youth Service, Roch Valley Radio and LGBTQ+ business Rainbow and co. 

    The event, outside the Town Hall was a success, and we have decided to come together to create an ongoing working group.

  • South Asian Heritage event



    The festival brings together voluntary, community, faith and social enterprise (VCFSE) organisations alongside statutory partners to showcase the rich cultures, histories and contributions of South Asian communities.     

    This one-day festival is a space for unity, learning and celebration, honouring heritage whilst building bridges across communities   

  • Rochdale Diversity Awards



    We are proud to sponsor this event and we continue to be inspired by all the work taking place across the borough. 

    Organised by KYP (Kashmir Youth Project), this annual event recognises outstanding contributions to equality, diversity, and inclusion (EDI) in the borough.

    Established in 2012, the awards highlight individuals, community groups, businesses, and public sector organisations that break down barriers, create opportunities, and foster inclusive communities.     

     

  • International Women's Day




    We celebrate this important day every year.

    Past events have included inspirational women and colleagues sharing stories about what made them the women they are today.


  • Macmillan Coffee and Catch-up sessions

    Colleagues and customers at our buildings and also star bakers at our Independent Living Schemes show off their baking skills in aid of charity and recognise the generosity of others. 


Help us to help you - the importance of providing your diversity information

Collecting diversity information helps us understand who lives in our homes and communities.

This information helps us make sure our services are fair, inclusive and accessible to everyone, whatever their background and or circumstances. It helps us spot where people may face barriers, understand different needs and make better decisions about the services we provide. 

By sharing your details through our doorstep Customer Conversations, you help us make sure every voice is heard, every customer is valued and no one is left behind. Your information will be handled confidentially and used responsibly to help us improve the services we provide as your landlord.  

Our supporting strategy

To read our Diversity, Inclusion and Belonging Strategy in full see below