The Big Conversation

Throughout April and May, we are holding our BIG Conversation!

Visit our online consultation room!
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Have your say and be in with a chance to win a £100 shopping voucher *

We’re keen to speak to as many tenants and residents as possible to find out three key things:

  • How you want us to deliver services
  • The standard of service we should be looking to deliver
  • How you want us to engage, work together and involve you in improving our services

Back in 2019, a group of RBH tenants and employees worked together to collect the views of almost 600 tenants. Through a series of ‘great conversations’ they discussed what was good about RBH, what could be better and how best tenants could be involved in helping to improve things.

Over the past 3 years, the world as we know it has changed – the pandemic brought about lots of change and uncertainty and affected how we all go about our daily lives. The way we’ve interacted with one another has changed. The way we’ve received services has changed. And our expectations have changed.

At RBH, we’re keen to pick up on those conversations from three years ago to reconnect and discuss what is important to us all now.

Please visit our Virtual Consultation Room for more information and to provide feedback via an online survey.

Throughout April and May, we will also be popping up at various locations across the Borough to hold as many conversations as we can face to face. To find out where you can join us, see upcoming events below.

If you’d prefer a chat over the phone, don’t hesitate to give us a call on 0800 027769 or drop us an email at customer.engagement@rbh.org.uk with your phone number and a member of the team will gladly give you a call.

* Click here to view Prize Draw Terms and Conditions
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