If you would like to change or cancel your repair appointment you can do this on MyRBH at anytime. 

How to reschedule a repair appointment

1. Simply login to MyRBH and go to 'My Repairs' Page

2. Find your reported repair and click 'Edit Repair' and click 'Reschedule Repair'

Reschedule appointment 1

3. Choose new appointment day and time and click 'Book Timeslot'